Welcome to London  Vacation Rentals                 

Testimonials

' Enjoyed a fabulous stay in Kensington! '

 Everything was fabulous... the customer service, greeting us personally upon arrival to let us into the flat ... the flat itself at Queens Gate, which was spacious and beautifully appointed ... and, of course, the Kensington SW7 neighborhood, which was central to everything and just steps from Hyde Park. Thank you so much for making our stay so amazing!

Mr. Griffith

Boulder, CO USA


Best management ever!

We have rented apartments in a number of countries over a long period of time. London Vacation Rentals provides the best management experience we have ever enjoyed, and it’s not even close. They respond almost instantly to any question or concern their guests may have. The properties they manage have, in our experience, all been perfectly suitable in every way.

Mr & Mrs O'Neal

USA

The London Vacation staff provided excellent service before, during and after our American clients stay. Everything worked like clockwork. My client also raved about the transport service to Heathrow! He befriended your driver Cyril and later said he enjoyed the best conversation of his entire trip! Thank you for everything!

Connie &Nader

Paris France

Frequently Asked
Questions

  • How do we book an apartment?

    Select the dates of your trip to London and how many people are in your travel party. You may choose your preferred area or leave this option blank to see the widest variety of London locations. Now comes the tricky part: choosing the property that suits you best. Then all you have to do is enter your details and any requirements you have and let us find you your dream home. Alternatively, give us a call, let us know what you need and we will do all the above for you.

  • How do we pay?

    You can pay by MasterCard, Visa, or bank transfer (if your check-in date is more than 8 weeks away) If the arrival date is more than 8 weeks away, we would only need 50% of the rent as a non-refundable booking deposit at the time of booking. Then, 8 weeks prior to your check-in date, we would take the remaining 50% of the payment. If your booking begins within 8 weeks, then we would take the full payment upon booking. The refundable security deposit is taken two weeks prior to your check-in and refunded to the same card approximately 2-3 weeks after your check-out date. The booking deposit of 50% must be made by credit card at the time of booking. The balance can be paid by credit card or bank transfer. 

  • How do we check in?

    As soon as your booking is confirmed, all you need to do is to email us your arrival details There are two options to collect the keys to your rental home. The first one is to book one of our taxis and our driver will take you to the property, let you in, and hand over the keys. Or, if you are making your own way to the property, we can arrange for a housekeeper to meet you at the property and hand over the keys (there may be a small charge for this if you need to be met outside of office hours). If you’re super organized and already know your departure details – great! Go ahead and add them too. Please remember to include as much information as possible.

  • What time is check-out?

    Check-out is 10:30am however a late check-out can be requested – just give us a call or send us an email. If you require a late checkout, please contact us before your stay as the only way to 100% secure a checkout that is later than 10.30 am is to book an extra day. If there are alternative possibilities, we’re happy to discuss these when you contact us. If you have not yet given your departure details before your arrival, that’s not a problem as long as you give us a call during your stay (please make sure it's more than three days before your departure date!). We can then make all the arrangements for your departure including the collection of keys, taxi transfers, etc. 

  • What is the service fee?

    The Service Fee covers the following: key handover arrangements. High-quality linens and towels. Our help desk is managed by our friendly, dedicated office team. 24-hour emergency telephone line. We are always at the end of the phone while you are here and will do our very best to help with any questions you may have.

  • Do you provide airport transfers?

    London Vacation Rentals will endeavour to be as flexible as possible over arrival times but we do request that they are during sociable hours (9.00 am - 6.00pm pm on any day of the week). We cannot guarantee an early let-in unless you book your apartment from the night before, however we will do our utmost to fit in with your arrangements where possible. It is mandatory that you will be met by a driver if your arrival is outside office hours.  If you wish to be met at the property and your let in is within office hours, please e-mail us your requirements.


    Taxi fares & conditions:


    Our  taxi drivers (fully licensed and insured black London taxis) will meet you at the airport or railway station. They are totally familiar with our properties, will have the property keys with them and will let you in to your vacation property..


    Please note the following pick up and drop off locations

     


    Heathrow

     

    Gatwick

     

    Stanstead/Luton

     

    City Airport

     

    Major Train Stations


    Just send us an email with your requirements after booking your vacation rental.